2001 HONDA GL1800/ A Radio Muting Improvement

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Filed Under (Honda) by admin on 29-01-2011

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1. Place the faulty radio in the same box in which the exchange radio was sent. THE FAULTY RADIO (CORE) MUST BE RETURNED IN THE SAME BOX IN WHICH THE EXCHANGE RADIO WAS SHIPPED. These boxes are identified by the label shown below which is printed on the inside of the lid. 2. Fill out the pre-printed FedEx airbill that came in the box with the exchange radio. The airbill should have the following address preprinted on it: AHM Remanufactured Parts c/o NK Parts Industries Inc./West 2640 Campbell Rd. Sidney, OH 45365-8836 • Do not use an ordinary FedEx airbill. The pre- addressed airbill has a special account number on it for the exchange program. If you need more airbills, call the Radio Order Desk toll free, not your assigned Parts Center . • Write your dealer number and the warranty claim number in the area shown in the sample airbill ffix the FedEx Airbill to the outside of the box. Radios sent in a box not bearing the correct FedEx airbill will not be accepted for reimbursement under this program. 4. Enclose a copy of the HONDANET for Windows warranty claim in the box. If the claim form is incomplete or not in the box, the faulty radio will be returned to your dealership. 5. Ship the faulty radio to the preprinted address on the airbill. NOTE: Do not ship the faulty radio to the manufacturer or the Warranty Parts Inspection (WPI) Center. 6. For your records, on the repair order include the following: • warranty claim number • original part number • FedEx airbill number When the faulty radio is received, a core credit will be posted to your dealership’s Balance Forward Account. The credit can be identified by the claim number + “CORE” (e.g., 12345/CORE). REMEMBER: A copy of the HONDANET for Windows warranty claim must be included in the box. RETURNING THE FAULTY RADIO The faulty radio must be returned within 20 days of

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2001-2002 GL1800/ A CB Radio Replacement/ REPAIR PROCEDURE

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Filed Under (Honda) by admin on 29-01-2011

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For authorization, call the CB Exchange Radio Order Desk toll free: (888) 997-7278 . The CB Exchange Radio Order Desk hours are Monday thru Friday, 8:30am – 8:00pm EST. BEFORE STARTING ANY REPAIR ON THE CB RADIO, YOU MUST FIRST CALL THE ORDER DESK FOR AUTHORIZATION. Part Number: 08E95-MCA-101RM Honda Code: 7066319 3. After calling the CB Radio Order Desk, an exchange transceiver will be shipped overnight (freight prepaid). 4. Replace the faulty CB Transceiver with the exchange unit (see REPAIR PROCEDURE ). . Remove the seat (see the GL1800 Service Manual, page 2-4). 2. Remove the right rear side cover (page 2-4). 3. Remove the right-hand fairing molding (page 2-8). 4. Remove the right hand top shelter setting bolts and mounting nut (page 2-9). It is not necessary to remove the left-hand fairing molding, shelter bolts, or shelter. 5. Disconnect the 14P CD coupler under the rear seat. Remove and set aside the CD Changer (if equipped). (Continued on page 2) Some customers may experience weak radio transmissions and/or the need to use abnormally high squelch settings for reception on the Hondaline CB Radio. To correct this condition, the CB Transceiver unit must be replaced as described in this Service Bulletin. Do not order a CB kit from parts stock. Follow the ordering procedures in this Service Bulletin. AFFECTED MOTORCYCLES 2001 – 2002 GL1800/A ORDERING AND REPLACING THE CB TRANSCEIVER 1. Before calling the CB Exchange Radio Order Desk, have the following information ready: • VIN • Failure Information (i.e., symptom) • Warranty Status 2. For authorization, call the CB Exchange Radio Order Desk toll free: (888) 997-7278 . The CB

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